Support

We read every message. Email support@morningmanna.app and we'll reply as soon as we can.

Alarms

My alarm didn't ring, or rang silently

Almost always this is the phone, not the app: Android power-saving can stop apps waking the device. Check three things in your phone's Settings. First, Battery → find Morning Manna → set it to Unrestricted (Samsung calls this “Never sleeping apps”). Second, Apps → Morning Manna → Permissions → make sure Alarms & reminders and Notifications are allowed, and that the app can appear on top / display over other apps. Third, check that Do Not Disturb allows alarms. The app also shows a “Wake-up safeguards” card that walks through these on your device.

What plays if today's chapter hasn't downloaded?

The alarm never goes silent. If the day's chapter isn't on your phone — no connection overnight, for instance — the app plays a chapter you've already gathered, and if there isn't one yet, a chapter that ships with the app. The Home screen tells you the night before what tomorrow's alarm will play.

What plays on the weekend?

No new chapter is released on Saturday or Sunday. A weekend alarm plays one of the chapters you gathered recently, chosen for the day. Saturday's Home card looks back at the week you gathered; Sunday's rests and shows the week ahead.

Free and Premium

What do I get for free?

A new chapter every Monday — your Weekly Manna — which your alarm plays all week; alarms; read-along text; the journal; your streak and Journey; and joining groups. None of it expires. Premium adds a fresh chapter every weekday, favourites, and leading a group.

How do I cancel or manage my subscription?

Subscriptions are managed by the store, not by us. On Android open the Google Play app → your profile picture → Payments & subscriptionsSubscriptions → Morning Manna. You keep Premium until the end of the period you've paid for. Refunds are also handled by Google Play under its refund policy.

I subscribed but the app still says Free

Open the app while online and give it a moment; it checks your subscription on launch. If it still shows Free, open the Premium screen and look for Restore purchases. If that doesn't work, email us with the store order number (from your Google Play receipt email) and we'll sort it out.

Do trial chapters disappear when the trial ends?

No. Chapters delivered to you while you had Premium stay in your library. What changes is that new weekday chapters stop arriving; you continue to receive your Weekly Manna each Monday.

Groups

How do I join a group?

Ask the leader for the group's invite code, then in the app open Groups → Join and enter it. You'll choose a display name that other members see. Joining is free.

Can the leader see whether I woke up?

No. The group shows how many members gathered on a morning, never who, and small counts aren't shown at all. That's a deliberate design, and it's the same for leaders and members.

How do I leave a group, or report something?

Open the group and use Leave in its menu; leaving also stops you seeing that leader's notes. To report a note, use Report on the note itself — a copy of it comes to us so a person can review it even after the note expires.

Your data

Where are my journal, streak and favourites stored?

Only on your phone. We never see them. That also means we can't restore them if you uninstall the app, clear its data, or switch phones — an optional backup is on our roadmap, and we'll say so here when it exists.

How do I delete my data?

Uninstalling the app or clearing its data removes everything on your phone. If you belonged to a group, email us and we'll remove the group data linked to your device. Full details are in the Privacy Policy.

Still stuck?

Email support@morningmanna.app. Telling us your phone model and what you expected to happen helps us answer faster.